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Privacy Policy

Searching in the skies ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how Searching in the skies collects, uses and discloses your personal information.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") together with our application, Searching in the skies. By accessing or using our Service, you indicate that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and terms key

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: when this policy mentions "Company", "we", "us" or "our", it refers toSearching in the skies SAS (Carrera 81a #8c - 36), which is responsible for your information under this Privacy Policy.

Platform: Internet website, web application or public-facing digital application ofSearching in the skies.

Country: where is it locatedSearching in the skiesor the owners/founders ofSearching in the skies, in this case it is Colombia.

Customer: means the company, organization or person who registers to use the serviceSearching in the skiesto manage relationships with its consumers or users of the service.

Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visitSearching in the skiesand use the services.

IP adress: Each device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are generally assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet.

Staff: refers to those persons who are employed by Searching in the skies or are under contract to perform a service on behalf of one of the parties.

Service: refers to the service provided bySearching in the skiesas described in the relative terms (if available) and on this platform.

Third parties:means advertisers, contest sponsors, marketing and promotional partners, and others who provide our content or whose products or services we think may be of interest to you.

Website: the site ofSearching in the skies, which can be accessed via this URL:

You:a person or entity that is registered withSearching in the skiesto use the Services.

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)

  • To improve our platform (we continually strive to improve what our platform offers based on the information and feedback we receive from you)

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions

  • To administer a contest, promotion, survey or other site feature

  • To send periodic emails

When do you use Searching in the skies third party end user information?

Searching in the skies will collect the end user data necessary to provide the services ofSearching in the skies to our clients.

End users may voluntarily provide us with information that they have made available on social networking websites. If you provide us with such information, we may collect publicly available information from the social networking websites you have indicated. You can control the amount of information that social networking websites make public by visiting these websites and changing your privacy settings.

When do you usSearching in the skies third-party customer information?

We receive information from third parties when you communicate with us. For example, when you submit your email address to us to show interest in becoming a customer of Searching in the skies, we receive information from a third party that provides automated fraud detection services to Searching in the skies. We also occasionally collect information that is made publicly available on social networking websites. You can control the amount of information that social networking websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, marketing and promotional partners, and others who provide our content or whose products or services we think may be of interest to you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may contract with trusted third-party service providers to perform functions and provide services for us, such as hosting and maintaining our servers and platform, database storage and administration, email administration, storage marketing, data processing, credit cards, service, and order fulfillment for products and services you may purchase through the Platform. We may share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share parts of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, app developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technology data, such as connection speed, whether you have visited the Platform in a shared location, and the type of device used to visit the Platform. They may aggregate information about our advertising and what you see on the platform and then provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to the government, law enforcement officials, or private third parties, as we deem, in our sole discretion, necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to comply with court orders, applicable laws, rules and regulations.

Where and when is customer and end-user information collected?

Searching in the skies will collect the personal information you submit to us. We may also receive personal information about you from third parties as described above.

How do we use your email address?

By submitting your email address on this platform, you agree to receive emails from us. You may unsubscribe from any of these email lists at any time by clicking the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We don't send unsolicited commercial email, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertising to specific people who have opted in to receive our communications. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates regarding your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set out in this Policy.

**Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We retain your information only for as long as we need it to provide you Searching in the skies and fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who perform services on our behalf. When we no longer need to use your information and it is no longer necessary for us to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or de-identify it so that we cannot identify you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider database only to be accessible by those authorized with special access rights to such payment gateway providers. systems, and must keep information confidential. After a transaction, your private information (credit cards, social security numbers, finances, etc.) is never archived. However, we cannot guarantee the absolute security of any information you transmit to Searching in the skiesn or guarantee that your information in the service will not be accessed, disclosed, altered or destroyed by a violation of any of our physical conditions, technical or managerial safeguards.

Could my information be transferred to other countries?

Searching in the skies is incorporated in Colombia. Information collected through our website, through direct interactions with you or from the use of our help services may be transferred from time to time to our offices or staff, or to third parties, located throughout the world, and may be viewed and host anywhere in the world, including countries that may not have generally applicable laws regulating the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the foregoing, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the information collected through the page safe?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures in place to help safeguard, prevent unauthorized access, maintain data security, and properly use your information. However, neither people nor security systems are infallible, including encryption systems. Also, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, although we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any compelling duty to protect your personal information, you agree that willful misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information we collect Searching in the skies depend on your relationship with Searching in the skies. Staff may update or correct your information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete personally identifiable information maintained about you in our system (subject to the following paragraph), canceling your account. Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requiring a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for keeping your unique password and account information confidential at all times.

You should be aware that it is not technologically possible to delete each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in non-erasable form and will be difficult or impossible for us to locate. Immediately upon receipt of your request, all personal information stored in the databases we actively use and other easily searchable means will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent technically reasonable. possible.

If you are an end user and would like to update, delete or receive any information we hold about you, you may do so by contacting the organization of which you are a customer.


If you are a worker or applicant for Searching in the skies, we collect information that you voluntarily provide to us. We use the information collected for human resources purposes to administer worker benefits and screen applicants.

You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we hold about you. Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

governing law

This Privacy Policy is governed by the laws of Colombia without regard to its provision on conflict of laws. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may have rights to bring claims under the Privacy Shield or the Swiss-US mark.

The laws of Colombia, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. Your use of the Platform may also be subject to other local, state, national or international laws.

When using Searching in the skies or contacting us directly, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use of the Website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will mean you accept those changes.

Your consent

We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby agree to our Privacy Policy and agree to its terms.

Links to other websites

This Privacy Policy applies only to the Services. The services may contain links to other websites thatSearching in the skies it does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked for our accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those linked to on our platform, is subject to that website's own rules and policies. These third parties may use their own cookies or other methods to collect information about you.

Remarking services

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. Make your business look like it's "following" people across the internet by running ads on the websites and platforms they use the most.

Children's privacy

We do not address anyone under the age of 13. We do not collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact Us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to our privacy policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Thirdparty services

We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services ("Third Party Services").

You acknowledge and agree thatSearching in the skiesshall not be responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Searching in the skies does not assume and shall not have any obligation or liability to you or any other person or entity for the Third Party Services.

Third Party Services and links to them are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Information on the general data protection regulation (RGPD)

We may collect and use information about you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep it protected against replication or the wrong use.

What is (GDPR)?

GDPR is an EU-wide data protection and privacy law that regulates how companies protect the data of EU residents and improves the control EU residents have over their personal data.

The GDPR is relevant to any company that operates globally and not just to EU-based companies and EU residents. Our customers' data is important no matter where it is located, which is why we have implemented GDPR controls as our gold standard for all our operations around the world.

What is personal data?

Any data that relates to an identifiable or identifiable individual. The GDPR covers a broad spectrum of information that could be used on its own or in combination with other pieces of information to identify a person. Personal data goes beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

  • Data protection principles include requirements such as:

  • The personal data collected must be processed in a fair, lawful and transparent manner and must only be used in ways that a person would reasonably expect.

  • Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.

  • Personal data should not be kept for longer than is necessary to fulfill its purpose.

  • People covered by the GDPR have the right to access their own personal data. They can also request

  • a copy of your data and have your data updated, deleted, restricted, or moved to another organization.

Why is the GDPR important?

GDPR adds some new requirements regarding how companies must protect the personal data of the people they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. In Searching in the skies We strongly believe that the privacy of your data is very important and we already have strong security and privacy practices that go beyond the requirements of this new regulation.

Individual rights of the interested party: access, portability and deletion of data

We are committed to helping our clients comply with the GDPR data subject rights requirements. Searching in the skies processes or stores all personal data with providers that are DPA compliant and have been fully vetted. We store all conversations and personal data for up to 6 years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy, but will not retain it for more than 60 days.

We understand that if you work with customers in the EU, you must be able to provide them with the ability to access, update, retrieve and delete personal data. We've been set up as self-service from the start and have always given you access to your data and your customer's data. Our customer support team is here to answer any questions you may have about working with the API.

California residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about the rights California residents have under California law. You can exercise the following rights:

  • Right to know and access. You may submit a verifiable request for information regarding: (1) categories of Personal Information that we collect, use or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information that we have collected about you.

  • Right to equal service. We will not discriminate against you if you exercise your privacy rights.

  • Right to delete. You can submit a verifiable request to close your account and we will delete the Personal Information about you that we have collected.

  • Request that a business that sells a consumer's personal data not sell the consumer's personal data.

  • If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

  • We do not sell our users' personal information.

  • For more information about these rights, please contact us.

Contact Us

Feel free to contact us if you have any questions.

Via email:

Through the telephone number: (+57) 3118162933

Through this link:

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